• 24 hour numbers
  • Urgent Care
    • 617-253-1311
  • Urgent Mental Health Concerns
    • 617-253-2916
  • Violence Prevention & Response
    • 617-253-2300
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Urgent Care and 24-hour help line

MIT Medical is available by phone 24 hours a day at 617-253-4481, and our Urgent Care Service in Cambridge is open from 8 a.m. – 8 p.m. M–F, and 10 a.m.– 4 p.m. Saturdays and Sundays. These services are available to all Lincoln Laboratory employees and family members, regardless of health insurance coverage.

24-hour Help Line

You can call 617-253-4481 for guidance on what to do if you or a family member has an urgent medical problem.

When you call, a triage specialist will help you in one of the following ways:

  • Answer your questions, give you advice, and/or explain what you should do immediately at home
  • Ask you to come in to MIT Medical’s Urgent Care Service
  • Direct you to the nearest emergency room or one of our affiliated hospitals.

Urgent Care Service

MIT Medical’s Urgent Care Service is open from 8 a.m. – 8 p.m. M–F, and 10 a.m.– 4 p.m. Saturdays and Sundays for urgent, but non-life-threatening, emergencies. Examples of urgent conditions include high fever, earaches, or sprains. To make an appointment with Urgent Care, call 617-253-1311.

All Lincoln Laboratory employees and family members are eligible to use the Urgent Care Service. Employees and dependents covered by the MIT Traditional and MIT Choice Plans will have a $10 copay. For benefits-eligible employees covered by outside insurance and for Medicare-eligible retirees, benefits are determined by individual coverage, and you may be billed for any copayment, coinsurance, or non-covered services.