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COVID-19 testing | COVID-19 updates | Covid Pass testing results | Covid Pass testing hours

Information for Lexington Employees

Urgent Care and 24-hour help line

MIT Medical is available by phone 24 hours a day at 617-253-4481, and our Urgent Care Service in Cambridge is open from 8 a.m. – 8 p.m. M–F, and 10 a.m.– 4 p.m. Saturdays and Sundays. Due to the COVID-19 emergency, we are suspending our walk-in service for Urgent Care. All patients must call first to be seen. These services are available to all Lincoln Laboratory employees and family members, regardless of health insurance coverage.

24-hour Help Line

You can call 617-253-4481 for guidance on what to do if you or a family member has an urgent medical problem.

When you call, a triage specialist will help you in one of the following ways:

  • Answer your questions, give you advice, and/or explain what you should do immediately at home
  • Ask you to come in to MIT Medical’s Urgent Care Service
  • Direct you to the nearest emergency room or one of our affiliated hospitals.

Urgent Care Service

MIT Medical’s Urgent Care Service is open from 8 a.m. – 8 p.m. M–F, and 10 a.m.– 4 p.m. Saturdays and Sundays for urgent, but non-life-threatening, emergencies. Examples of urgent conditions include high fever, earaches, or sprains. To make an appointment with Urgent Care, call 617-253-1311.

All Lincoln Laboratory employees and family members are eligible to use the Urgent Care Service. Employees and dependents covered by the MIT Traditional and MIT Choice Plans will have a $10 copay. For benefits-eligible employees covered by outside insurance and for Medicare-eligible retirees, benefits are determined by individual coverage, and you may be billed for any copayment, coinsurance, or non-covered services.

MEMBERS OF THE MIT COMMUNITY ONLY:
If you are experiencing symptoms of COVID-19, call MIT Medical’s COVID-19 hotline at 617-253-4865.

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Cambridge
MIT Medical
Building E23
25 Carleton Street
Cambridge, MA 02142
 
M-F 8 a.m.-5 p.m.
617-253-4481
617-258-0656 (TTY)
Lexington
MIT Lincoln Laboratory
Annex V
244 Wood Street
Lexington, MA 02421
 
M-F 8 a.m.-5 p.m.
781-981-7080
781-981-6600 (TTY)
Urgent Care
MIT Medical
Building E23
25 Carleton Street
Cambridge, MA 02142
 
M–F 8 a.m. – 8 p.m.
Sat, Sun 10 a.m.– 4 p.m.
617-253-1311
617-258-0656 (TTY)

 

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