You can use HealthELife to:
- Send secure messages to your providers, including attached images and files
- Request prescription refills
- Request or cancel appointments
- View lab results
- Look up your vital signs, medications, immunization history, and more
- Receive reminders for upcoming visits
How do I sign up?
You can self enroll. Enter the email address we have on file for you — most likely your mit.edu address. Once you’ve filled out and submitted the enrollment form, HealthELife will send you a six-digit verification code by email. If that fails, reach out to the technical support team anytime at 877-621–8014.
You can request an invitation. When you call to schedule your appointment, ask that an invite be sent. The staff member will ask you a few identifying questions, and then send you an email with instructions for activating your account.
Once you’ve activated your account, you can access HealthELife any time by logging in at mitmedical.iqhealth.com. You can also download the free HealthELife app to your mobile devices from Google Play or the App Store to access your patient portal on the go.
Connecting HealthELife to Apple’s Health app
If you use an Apple mobile device, like an iPhone, iPad, or Apple Watch, you can use Apple’s Health app to access your health information from HealthELife. To get started, open the Health app and click on Health Data at the bottom of the page. From there, click on Health Records and then Get Started. Search for “MIT Medical” and use your HealthElife username and password to sign in.
This creates a one-way portal connection that allows you to use Apple’s Health app to access your medical information from HealthELife , but it does not allow the Health app to send data — like step counts or nutrition information — to your medical record at MIT Medical.
If you have any questions about using Apple’s Health app, contact Apple Support.
Having problems with HealthELife?
If you have problems logging into HealthELife or experience technical issues using the portal, you can reach technical support at 877-621–8014.
HealthELife | 877-621-8014 | FAQ