Due to COVID-19, MIT Medical’s Referral Office is available by phone or via HealthELife only.
If you need a diagnostic procedure or need to see a specialist, your primary care provider (PCP) will give you a referral to another provider at MIT Medical or elsewhere.
Referrals within MIT Medical
If your PCP sends you to another service or provider within MIT, you may contact that service or provider directly to set up the appointment. If you are seeing a clinician in this building, no formal referral-approval process is needed, regardless of your MIT health insurance plan.
Referrals outside of MIT Medical
When your PCP tells you that they are referring you for services outside of MIT Medical, it means that the PCP has made a formal request asking the MIT Health Plans office to approve those services.
A referral specialist at MIT Medical will contact you by phone or through the HealthELife portal to help schedule the outside appointment. Once your appointment is confirmed, you can assume that the referral is approved and any necessary health insurance authorizations are completed. If you have any questions about a referral outside of MIT Medical, call your PCP’s office directly. They will be happy to help.
For other referral questions, visit our Referral FAQ.