Call our 24-hour help line at 617-253-4481, and speak to a clinician. Describe your symptoms in detail, so the clinician can give you advice about what to do next. He or she may schedule a same-day appointment for you, recommend that you come into Urgent Care, or give you some suggestions for taking care of yourself without coming in.
Urgent Care Service
The Urgent Care Service is open from 8 a.m.–8 p.m. M–F, and 10 a.m.– 4 p.m. Saturdays and Sundays. Due to the COVID-19 emergency, we are suspending our walk-in service. All patients must call first to be seen.
We have same-day appointments for people who are sick or hurt. Call your primary care provider (PCP) or 617-253-4481, and describe your symptoms to a triage nurse. If you need to be seen immediately, the nurse will schedule a same-day appointment with a clinician who has an opening (not necessarily your PCP).
The MedLink in your residence may also help. MedLinks are specially trained peer health advocates living in MIT dorms, fraternities, sororities, and independent living groups. They can provide single doses of many over-the-counter medications, disposable thermometers, and first-aid supplies.
Did you know that MIT has a student-run ambulance service staffed by fully trained EMTs? If you are too sick to get to MIT Medical on your own (or are having trouble walking due to an injury), the MIT ambulance can take you to MIT Medical. The ambulance can also provide hospital transport. If you need an ambulance, call 617-253-1212 (or x100 from a campus phone). Since MIT EMS only operates one ambulance, the service may not always be available to respond, and another ambulance company may respond to a call.
If you are transported, treated, or evaluated by an ambulance company other than MIT EMS, the cost will depend on the type of insurance that you have. If you are on the MIT Student Extended Insurance Plan, the ambulance fee will be fully covered. If you waived the MIT Student Extended Insurance Plan, the amount you pay will be determined by your personal insurance plan. Learn more about MIT EMS.
If you need a sick note...
If you need a sick note to be excused from a class or to be given an extension on a PSet or exam, contact Student Support Services at 617-253-4861. MIT Medical does not provide notes or excuses for classes, academic work, or exams impacted by medical issues. If we are contacted by Student Support Services, MIT Medical can confirm that your medical excuse is legitimate. However, we will not share any specific medical information without your permission. Student Support Services can help you communicate with your professors, instructors, TAs, or academic departments.