For life-threatening situations or mental health emergencies on our Cambridge or Lexington campuses, call the appropriate emergency number. If necessary, ambulance service will be provided to MIT Medical or a nearby hospital.
Examples of life-threatening emergencies include:
- Alcohol poisoning
- Chest pain
- Uncontrollable bleeding
- Serious injuries or burns
If you have a medical problem that can’t wait (such as a high fever, earache, or sprain) or an urgent mental health problem, or if you don’t know whether or not to seek medical attention, call 617-253-4481, day or night, for medical advice. You'll speak to a triage nurse who may direct you to a hospital emergency room or MIT Medical’s Urgent Care Service, open from 8 a.m. – 8 p.m. daily.
For pediatric patients: Call 617-253-4481 before coming to Urgent Care to find out if a pediatric clinician is available.
Please note: Care at MIT Medical’s Urgent Care Service is typically provided on a first-come, first-served basis. However, patients who need immediate care will be treated ahead of patients with less serious problems, even if the patients with less serious problems arrived earlier.