• 24 hour numbers
  • Urgent Care
    • 617-253-1311
  • Urgent Mental Health Concerns
    • 617-253-2916
  • Violence Prevention & Response
    • 617-253-2300
  • All contact numbers
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Member Services

Overview

MIT Medical’s Member Services is available by email and phone only.

Member Services is the place to go if you have questions about your insurance coverage under the MIT Student and Affiliate Health Plans. We can:

  • Answer questions about coverage and benefits
  • Answer billing questions
  • Process claims
  • Answer questions about referrals
  • Assist with PCP changes
  • Help resolve MIT Medical billing issues.

Questions about coverage under MIT Employee Health Plans? Call 1-800-424-0794.

M–F, 8 a.m. – 5 p.m.

All members of the MIT Community