MIT Medical is available by phone 24 hours a day at 617-253-4481, and our Urgent Care Service in Cambridge is open from 8 a.m. – 5 p.m. M–F, and 10 a.m.– 4 p.m. Saturday and Sunday. Due to the COVID-19 emergency, we are suspending our walk-in service for Urgent Care. All patients must call first to be seen. If you are experiencing symptoms of COVID-19, such as fever, cough, fatigue, or shortness of breath, call MIT Medical’s COVID-19 hotline at 617-253-4865. These services are available to all Lincoln Laboratory employees and family members, regardless of health insurance coverage.
The Urgent Care Service is open to all members of the MIT community. If you have the MIT Affiliate Medical Plan, you can use the Urgent Care Service with no copay or other charge. If you are covered by an MIT employee health plan, you’ll have a $10 copay in Urgent Care. But if you don’t have MIT insurance, and you come to Urgent Care, you might have to pay the whole bill yourself. For example, if you visit Urgent Care without MIT insurance for a strep throat, it will probably cost around $215. A sprained ankle could cost about $380. Read more about how to get care if you don’t have MIT insurance.
Alternatives to Urgent Care
If you don’t cannot come in to Urgent Care, you have a few other options:
- Take care of the problem at home: You can take care of many symptoms and minor injuries at home. Look at our Tips for Common Symptoms. Or call MIT Medical’s Help Line, available 24 hours a day at 617-253-4481, When you call, you’ll talk to a clinician who can tell how to take care of the problem at home, or give you advice about what to do next. You can use our interpreter service when you call.
- 24-hour Help Line: Call 617-253-4481 for guidance on what to do if you or a family member has an urgent medical problem.
- COVID-19 hotline: If you are experiencing symptoms of COVID-19, such as fever, cough, fatigue, or shortness of breath, call MIT Medical’s COVID-19 hotline at 617-253-4865.
