Patient Safety and Clinical Quality Program Coordinator, MIT Medical
Reports To: Director, Clinical Quality and Patient Safety
The Patient Safety and Quality Program Coordinator is responsible for supporting ongoing needs related to MIT Medical’s patient safety reporting system and its coordination of follow up with the Quality and Safety team and associated MIT Medical team members. This role identifies, manages, and coordinates cross-functional process improvement activities related to known safety vulnerabilities and priorities. As a member of the Clinical Quality and Safety team, this role works to supports the delivery of safe and high-quality patient care. This role is a support for activities performed by the Director of Clinical Quality and Patient Safety and the Quality and Safety team.
Principal Duties and Responsibilities:
- Facilitates the production of the agenda for Clinical Quality and Safety team meetings
- As requested by the Director and/or Quality and Safety team, produce patient safety reports
- Supports the development and rollout of patient safety and risk management educational materials
- Supports all necessary administrative functions for the team including but not limited to managing invites, agenda development, taking meeting minutes, coordinating ancillary, etc.
- Oversee the administration and support of MIT Medical’s safety event reporting system
- Screen and ensure that MIT Medical safety reports are complete and responded to in a timely fashion and escalate as needed. Participates in activities to use the incident reporting database to identify trends and opportunities to improve patient safety. Participates in follow-up action plans required to minimize patient safety risks
- Through regular reports and dashboards, keeps the Clinical Quality and Safety team updated on trends and opportunities for improvement
- In collaboration with the Chief of Clinical Quality and Safety, and Director of Clinical Quality and Patient Safety as well as other identified stakeholders, ensures that all policies, protocols, and workflows are up to date and reviewed for regulatory compliance
- Assist in developing, implementing, evaluating and revising guidelines, policies, procedures and standards as it pertains to clinical quality and safety.
- Works collaboratively with teams to support safety content in relevant training modules e.g. Healthstream
- Manages and leads short duration projects; monitoring project process, progress and results
- Other duties as assigned
Minimum Required Education and Experience:
- Education: Bachelor’s degree preferred with years of relevant experience considered
- Years of experience: Minimum of 3 years of patient safety, clinical quality, process improvement, or related work experience in a healthcare environment.
- Understanding of Risk Management processes and guidelines
- Knowledge of safety reporting systems such as RL Datix
- Familiarity with patient safety regulations such as DPH (ambulatory care), JCAHO, BORIM, etc.
- Skills and abilities: Intermediate-Advanced Computer skills – Microsoft Office (Word, Excel, PowerPoint and Outlook)